Find information regarding delivery options, shipping costs and the returns process below. If you have another question about delivery, please get in touch!
Delivery & Returns
Delivery Information
All U.K orders with the exception of custom orders will be dispatched within 3 days
Please note: Royal Mail experience delays at the festive period. Please allow a little extra time for your delivery to arrive.
2nd Class
FREE
Delivered 2 - 5 days from dispatch
1st Class
£2.50
Delivered 1 - 2 days from dispatch
Tracked 24
£3.50
Delivered 1 - 2 days from order
Express Delivery
£8.00
Delivered next day from order
We hope you love your jewellery and are delighted with your purchase.
Customer satisfaction is our highest priority so if for any reason you wish to return an item please contact us within 14 days of receipt of your order.
We will advise you how to proceed including the delivery method to be used.
Items should be returned within 21 days.
If an order arrives damaged or incorrect we will offer a repair or replacement. Please notify us immediately. We are unable to offer a refund on any custom or personalised orders.
Unless the item is agreed to be faulty, we will not be liable for the cost of the return delivery. Any item returned, for whatever reason, must be delivered to us unworn, undamaged (beyond any agreed fault) and in its box & packaging.
Please note that any item returned remains your responsibility until it reaches us. We will not accept liability for any item lost or damaged in transit.
Your statutory rights are not affected by this Returns policy.
Please get in touch to arrange a return.
Returns must be sent to:
Marion Barclay, 9 Greenmount Drive, Burntisland, Fife, Scotland, KY3 9JH, United Kingdom.